CL has a duty to provide client satisfaction. In this sense, if the package you purchased is distorted, allow returns or exchanges. Contact us at OUR online address with details about the product and the flaw if you receive a damaged item. For verification, photo proof of a defective package could be needed. We will thoroughly inspect it and send you an email as soon as we can to let you know if you are eligible for a refund or a reshipment due to the issue. We will replace the item or reimburse the purchase amount using the original payment method if you are eligible for a refund or reshipment.

We dispatch your goods, and the delivery firm provides you with a shipping label and tracking number. Only people above the age of eighteen are eligible for delivery of the items listed on our website. For domestic orders, we use FedEx and USPS; for international orders, we use DHL and UPS. Every order is discretely wrapped and vacuum-sealed.

Most locations receive deliveries on an average of one to three business days, while distant places may receive deliveries in three to five days. Thus, the customer will receive an email with the tracking number after the product has been shipped. On the UPS, USPS, DHL, and FedEx websites, you may enter the tracking number to find out where the package is and when it should be delivered.

Delivery times are approximations that start on the shipping date instead of the order date. Delivery times are solely meant to serve as a guide and are contingent upon your order being accepted and approved.

We try our best to complete your purchase within two business days of the order date, unless there are special circumstances. Monday through Friday are considered business days, with the exception of official holidays. Please be aware that we don’t ship on Sundays. The items requested, delivery location, delivery method, and shipping policies can all affect the delivery date. Additionally, products may be sent in individual shipments.